Last updated: February 2, 2026
Welcome to Tokia! We value your trust and strive to provide the best service possible. Below are our Fulfillment, Refund, and Cancellation Policies.
For our software subscriptions, you will receive access to your purchased products immediately upon successful payment.
We offer a 7-day money-back guarantee for all our software products. If you are not satisfied with your purchase, you can request a refund within 7 days from the date of purchase.
To be eligible for a refund, you must provide proof of purchase and a valid reason for the refund request.
To request a refund, please contact our support team at support@tokia.ai with your order details and reason for the refund. Once your request is received, our team will review it and notify you of the approval or rejection. If approved, your refund will be processed within 7-10 business days.
Subscriptions to our AI marketing tools and services can be canceled at any time. To cancel your subscription, log into your account and navigate to the subscription settings, or contact our support team at support@tokia.ai.
Upon cancellation, you will continue to have access until the end of your current billing period. No partial refunds will be provided for mid-period cancellations.
For any questions or assistance, please contact support@tokia.ai
By purchasing from Tokia, you agree to our Fulfillment, Refund, and Cancellation Policies.